Something not working, or not behaving as you'd expect? Get in touch and it'll be looked at properly — djLibrary is made by one person, so reports reach the person who can actually fix them.

before you write

• Check you're on the current version — see the download page. djLibrary updates itself, so accepting a pending update sometimes settles it.
• Have a look at the changelog in case it's already been fixed.

what to include

A report with these four things can usually be acted on immediately:

1. Your djLibrary version — djLibrary → About djLibrary.
2. Your macOS version — → About This Mac.
3. Your Mac model — from the same About This Mac window.
4. What happened — what you did, what you expected, and what happened instead. If it involves specific tracks or a drive, say so.

Screenshots help. Please don't send library files, database files or logs unless they're asked for — they can contain the names of your tracks and clients.

get in touch

Use the contact form and mention djLibrary in the message so it's routed correctly.

contact support

feature requests

Welcome — same route. Being told what you're actually trying to do on a gig is more useful than a description of the feature, so include the situation if you can.